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hubb

about us

hubb is a commercial insurance broker using AI, automation and data science to offer businesses the right cover, with the least effort and at the best possible price.”

Our Story

In 2019, frustrated by increasing commissions and reducing service, we set about reimagining commercial insurance broking in the customer’s favour. 

 

Broking 2.0, as we call it, was designed around ensuring that there is greater alignment between the price paid and service received by customers. We realised that we would need to utilise technology to reduce the administrative burden, manual processes and human biases that exist in the current model, instead relying on AI-led decision making, data augmentation and unique automation of processes. 

 

We also believe that rebuilding business owners’ trust in insurance brokers begins with “radical transparency” – so we opened up our back office and made proactive disclosure of earnings central to our model. More importantly, our model is focussed upon driving the right behaviours in our staff, incentivising them to put the customer first at all times.

July 2019

Company Founded

October 2020

Began building our technology

April 2021

Became fully-authorised by the Financial Conduct Authority

July 2021

Released the first MVP of our proprietary technology

August 2021

Completed a small SEIS round with our board of advisors

November 2021

Acquired Digital FIneprint (DFP)

March 2022

Reached £10m of Gross Written Premium and onboarded our 750th customer

500 +
INSURANCE CUSTOMERS
ONBOARDED
0 %
Average Saving For New hubb Customers
0 %
Of questions pre-populated by AI
0
Full time
employees and growing
800
hours of metaverse
co-working

hubb and the Metaverse

On the 9th February 2022, hubb announced that we had become the world’s first metaverse-ready insurance broker. Having run an initial pilot of the technology through late 2021/early 2022, we discovered incredible value within the metaverse in respect of collaboration, meetings and perhaps most prevalently, co-working.

As a hybrid-working team, based all over the world, we found that onboarding new team members, particularly those earlier on in their careers, was simply not as effective as face-to-face. We theorized that this was due to the lack of learning through osmosis – you can learn a vast amount by simply sitting next to someone day-to-day can, observing and listening to them. After an initial awkwardness, we found this new way of working to be a huge success.

And, whilst we’re not banking on it, we hope that one day customers may join us in the metaverse so that we can conduct their insurance reviews in whatever environment best suits them.

Our Team

Leadership

Founders

Advisors

Andy Rear
CHAIRMAN
Mark Costello
CHIEF EXECUTIVE OFFICER
Ed Halsey
CHIEF OPERATING OFFICER
John Costello
CHIEF REVENUE OFFICER
Ulrich Zink
CHIEF TECHNOLOGY OFFICER
Mags Allison
CHIEF OF PEOPLE & CULTURE
Jane Garvey
CHIEF OF PEOPLE & CULTURE
Craig Watts
CHIEF FINANCIAL OFFICER

Deryn Erasmus

Chief of Staff

Sonya Homewood
BOARD ADVISOR
Richard Jones
BOARD ADVISOR
Peter Harvey
ADVISORY BOARD CHAIRMAN

“hubb are the place to go for the best quotes in the market. They got us the greatest quote we could have dreamt of as a new business starting up. Legends!”

KAM KAUR

“Thank you for everything you have done for us and cheers to you for being so patient and explaining things in a simplified manner.”

BHAVESH SHARMA

“I would just like to take this opportunity to thank you for all the time and effort you put into securing the renewal of our Vehicle Fleet Insurance. I was delighted that this was accomplished with minimal disruption to myself and my company and would certainly look forward to further dealings with yourself in the future.

GORDON WILSON

Testimonials

Honestly, we’ve got no idea who this guy is, but he looks dead happy, just like our customers. With more than 750 customers across the UK, these are some of the favorite comments we’ve received about the service that hubb provides.

“Thanks for all your help. You have really helped us along the way with all our insurance needs and in finding us the best rates. We don’t feel the need to ever find another broker.”

REMAY BASTRA

“I just wanted to say thank you. hubb really makes doing business clear and transparent and I know where I stand which is very important to me.”

DAWIT NORVAL

“Thank you for all of your support and guidance. From the moment we began our insurance with you, you have been there whenever I have needed advice or support. You made this transition very easy. You are approachable and very helpful.”

JODY KENNEFORD

Testimonials

Honestly, we’ve got no idea who this guy is, but he looks dead happy, just like our customers. With more than 750 customers across the UK, these are some of the favourite comments we’ve received about the service that hubb provides.

“Thank you for all of your support and guidance. From the moment we began our insurance with you, you have been there whenever I have needed advice or support. You made this transition very easy. You are approachable and very helpful.”

JODY KENNEFORD

“I just wanted to say thank you. hubb really makes doing business clear and transparent and I know where I stand which is very important to me.”

DAWIT NORVAL​

“hubb are the place to go for the best quotes in the market. They got us the greatest quote we could have dreamt of as a new business starting up. Legends!”

KAM KAUR

Where hubb is Headed
And How We'll Get There

hubb was not created to offer an alternative for niche customers. We believe our approach to

commercial insurance can become the new way to buy insurance for business owners. What you

see now is just the surface of what we intend to achieve and we spent significant time as a team

honing and crafting our mission and vision statements to reflect our final destination

Our Vision

To be the world's most transparent, technologically advanced, and customer-centric insurance business.

Our Values

Do the right thing | Be transparent and honest | Know your business | No blame culture | Visibility and accessibility | Be kind, supportive, and celebrate success | Don’t get in the way | Do, fix, do.

Our Mission

To provide our customers with industry-leading product choice, service, and value.

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